Service & Support
Sirius Automation is dedicated to providing unparalleled support through a range of flexible service contract options, tailored to meet the unique needs of your operations. Whether you seek comprehensive, worry-free maintenance with our Annual Full Service, which includes complete onsite and remote support, parts replacement, software coverage, and an annual onsite preventive maintenance (PM) visit, or prefer the adaptability of our PM & Support coverage, prioritized remote support and discounts on parts, we have you covered.
Sirius Automation Service & Support Options
Annual Full Service: Complete and prioritized comprehensive onsite & remote support, parts replacement and software coverage, plus an annual onsite PM visit.
Annual PM & Support Coverage: Coverage includes prioritized remote support for any service or usage concerns, a discount on parts, plus an annual onsite PM visit.
On Demand / Annualized PM: Onsite PM visit, timing as determined with client.
On Demand Urgent Service: Ad hoc offsite/onsite service visit (coordinated with client).
System Relocation Assistance: We help you with relocating & re-certifying your Sirius Automation robotic systems, either same day, sequential days, or many weeks apart depending on need.
System Hardware/Software/PC Upgrades: Most every Sirius Automation system is unique, but needs change. We can help. Please contact us to discuss.